To request that we create an NEU email account for yourself or a fellow officer, please fill in the following form:
Officer Email request form
If you're having an issue with your NEU (Microsoft 365) email, please let us know:
Officer email system (Microsoft 365) problem report
Email Safety and Security
There has been a marked increase in the number and complexity of attempts to ‘phish’ NEU email accounts and gain unauthorized access to NEU systems. This document outlines simple checks you can use to spot these attacks.
These emails can come in from someone who you have previously contacted or it could even come from the same email address (however these can be ‘spoofed’ to look like the correct address)., and there is usually a URL link to click on.
With Microsoft Office 365s’ enhanced security features we are asked for our password more and more making us slightly more blasé about entering our password when asked – always think before automatically entering your password – Why am I being asked and by whom (I.e if it is not Microsoft Ignore it).
IF YOU THINK THAT YOU HAVE ENTERED YOUR PASSWORD ON A MALICIOIUS SITE - CHANGE YOUR PASSWORD IMMEDIATELY AND INFORM the IT department.
Check the URL
* In some cases the link will have a secondary level of protection provided by Office 365 called safelinks. Safelinks will route the email URL via a Microsoft server to ‘test’ is it has been reported as unsafe. So the Link will look ‘odd’ but will always start with https://emea01.safelinks.protection.outlook.com. . . . followed by the URL to be tested and your email
URL Title (theSafelinks will protect you against sites that have been reported as Malicious or Deceptive and will scan any files embedded in the URL/hyperlink. Still a Safelink is not always Safe and cannot protect from all types of fake sites.
Fake 365 login pages
Microsoft will never ask for your LoginID/email address and Password on the same Page
When you have entered your NEU email address you must see the NEU Logo in the password window and on the background. The site URL will be secure (HTTPS and with a Locked Padlock) and point to Microsoftonline.com or Outlook.com
When any of these indicators are not as show do not login and do not enter your password.
If in doubt please inform IT using the following link.
IF YOU THINK THAT YOU HAVE ENTERED YOUR PASSWORD ON A MALICIOIUS SITE CHANGE YOUR PASSWORD IMMEDIATELY AND INFORM IT.
For data protection reasons ATL and NUT sections have agreed that automatic forwarding of incoming email to addresses outside NEU 365 will be disabled. Please be aware that Microsoft's systems will still show you the option to forward email in the settings menu in Outlook online but you should not try to turn the option on as email will not be forwarded and may be lost. We have reported the issue of the forwarding option being visible despite being administratively disabled to Microsoft. To access your NEU email please use https://login.microsoftonline.com from any web browser or the Microsoft Outlook client on Android, iOS, MacOS or Windows."
Bulk e-mail tool
Officers are encouraged to continue to use the bulk e-mail tool at
/bmail to send e-mails to large groups of recipients.
Please do not use office365 e-mail to send bulk e-mail as it may result in our e-mail being spammed out. If our company’s domain - neu.org.uk, is blocked, it will take a long time for it to be unblocked and this will slow the business of the whole union.
Training and Learning
The following links are a rich resource of learning materials for Office 365 and other IT guidance.
The Microsoft training centre, in parts, have two sets of training resources, ‘Personal’ and ‘Work or School’. Always select ‘Work and School’ as this matches your licence.
Hints and tips
You may be asked to wait a few minutes before logging in or you may be able to login straight away.
Not all smartphones allow users to read attachments easily in the office 365 outlook app.
Downloading the Word app from your app store has helped.
All Microsoft office apps are free so if you’re asked to pay you’re probably trying to download the wrong app.
We are still looking into a way of importing contacts and will update you with instructions as soon as we can. If you use Outlook on their desktop you can import these using the following help in Office365.
While in your account click the help icon, top right, type ‘import contacts’ in the field .
Depending on what your set-up is choose the option and follow the instructions.
There will be more on importing contacts for those without outlook on your laptop/desktop.
While logged into your office365 account click Settings , the wheel top right of your page while in Mail. Either use the search box and type in Signatures or select Mail, Layout, Email Signature to create or update your signature.
Feel free to submit your queries but it may be helpful to use the help button first.
To access emails via your smart devices please download 'Microsoft Outlook' from your App store and follow the instructions adding your named account and password. (You must have previously set your password and accessed your email account on Office365 via a browser for this to work).
You are still able to login to the website to access member details and your membership reports.
If you have contact details in your address book please export these using the export feature on your current email account by selecting ‘Export All’.
More information on how to import into Office 365 will be made available shortly for officers.
Open the app launcher
Select Contact list
Enter your list name EG: Conference List
Then enter the first letter of the email address or search the directory.
Select your first contact name.
Continue to add the names you require and then save.